All our products are made with ingredients of the best quality safe for cats and dogs.
Our products can be modified to fit the needs of your furry friends, we can adapt our products in case of any allergies or food restrictions.
Currently, we only offer domestic shipping. We hope to expand internationally in the future, so please stay tuned for updates!
We offer refunds or exchanges if the items are incorrect or arrived in bad condition. If you believe your order is eligible for a refund, please contact us with the details and we will guide you through the process.
If your order arrives with incorrect items or in bad shape, please reach out to us within 7 days of receiving your order. We will be happy to issue a full refund or send a replacement, depending on the situation. Please provide photos of the damaged or incorrect items to help us resolve the issue more efficiently.
We regret that we are unable to offer returns or refund. Once your package is dispatched through the shipping carrier, our responsibility for it ends. We recommend inspecting your order within 48 hours of delivery to ensure all items are correct and free from defects, as we are not liable for any issues once the package is with the carrier. We recommend contacting the carrier directly to report the issue and investigate further. We always provide tracking information so you can monitor your package’s journey.
We accept all credit cards and Apple Pay but we don't take cash.
On our website you can find different pages like treats, cakes and bundles.
Once you select the items you'd like to order you'll be asked to choose one of our shipment methods, if you choose rush pick up or rush delivery with Uber (Less than 72 hours before delivery) additional fees will be applied.
All of our treats take 2-4 days for production (All of our products are made at request)
Once you go through with your order you'll get a confirmation email with all your order details.
We are not longer delivering orders personally due to a high volume of orders.
We will be offering the option of delivery with Uber.
If you need your order to be delivered you need to pick the: delivery with Uber method.
The day of the delivery we will coordinate with you so you can order the Uber for the pick-up of your order at our address.
Yes, we offer delivery services through Uber on Mondays, Thursdays, and Fridays between 10 am and 2 pm. You can select your preferred time within this window when placing your order through the Uber app for packages. Note that the time you select should be the time you plan on having the Uber arrive to pick up the order from our business.
When selecting a delivery time for your order, you are selecting the time you plan to request the Uber to pickup the order. Please take into account the time required to deliver the order to you from Pilsen if you are planning to have it delivered to you at a specific time.
Yes, You can track the status of your delivery in real-time through the Uber app. This allows you to know exactly when your treats will arrive.
The delivery fee for Uber delivery is determined by Uber and will be displayed to you during the checkout process on the app. You will pay the rate set by Uber for the delivery service.
While we take every precaution to ensure the safe delivery of your treats, we cannot be held responsible for any damage or loss that may occur during transit. However, we will provide proof of how your cake was delivered to the driver to minimize the risk.
Yes, we offer a pick-up option for customers who prefer to collect their treats directly from our bakery. Simply select the pick-up option when placing your order, and we'll have your treats ready for you at our location.
Payment will be processed through the Uber app at the time of checkout. We do not handle payment for Uber delivery services.
Unfortunately, we are unable to facilitate cancellations or modifications to orders once they have been placed. Please ensure all details are correct before finalizing your order.
Sorry, but for the time being our products are handmade piece by piece, which doesn't allow us to take last minute orders. However we can help you create an order with 48 hours of anticipation.
Sure! Our cakes are completely customizable, we can adapt them to any food restrictions your pet may have.
All our products are made with ingredients of the best quality safe for cats and dogs.
Our products can be modified to fit the needs of your furry friends, we can adapt our products in case of any allergies or food restrictions.
We offer refunds or exchanges if the items are incorrect or arrived in bad condition. If you believe your order is eligible for a refund, please contact us with the details and we will guide you through the process.
We regret that we are unable to offer returns or refund. Once your package is dispatched through the shipping carrier, our responsibility for it ends. We recommend inspecting your order within 48 hours of delivery to ensure all items are correct and free from defects, as we are not liable for any issues once the package is with the carrier. We recommend contacting the carrier directly to report the issue and investigate further. We always provide tracking information so you can monitor your package’s journey.
On our website you can find different pages like treats, cakes and bundles.
Once you select the items you'd like to order you'll be asked to choose one of our shipment methods, if you choose rush pick up or rush delivery with Uber (Less than 72 hours before delivery) additional fees will be applied.
All of our treats take 2-4 days for production (All of our products are made at request)
Once you go through with your order you'll get a confirmation email with all your order details.
Yes, we offer delivery services through Uber on Mondays, Thursdays, and Fridays between 10 am and 2 pm. You can select your preferred time within this window when placing your order through the Uber app for packages. Note that the time you select should be the time you plan on having the Uber arrive to pick up the order from our business.
Yes, You can track the status of your delivery in real-time through the Uber app. This allows you to know exactly when your treats will arrive.
While we take every precaution to ensure the safe delivery of your treats, we cannot be held responsible for any damage or loss that may occur during transit. However, we will provide proof of how your cake was delivered to the driver to minimize the risk.
Payment will be processed through the Uber app at the time of checkout. We do not handle payment for Uber delivery services.
Sorry, but for the time being our products are handmade piece by piece, which doesn't allow us to take last minute orders. However we can help you create an order with 48 hours of anticipation.
Currently, we only offer domestic shipping. We hope to expand internationally in the future, so please stay tuned for updates!
If your order arrives with incorrect items or in bad shape, please reach out to us within 7 days of receiving your order. We will be happy to issue a full refund or send a replacement, depending on the situation. Please provide photos of the damaged or incorrect items to help us resolve the issue more efficiently.
We accept all credit cards and Apple Pay but we don't take cash.
We are not longer delivering orders personally due to a high volume of orders.
We will be offering the option of delivery with Uber.
If you need your order to be delivered you need to pick the: delivery with Uber method.
The day of the delivery we will coordinate with you so you can order the Uber for the pick-up of your order at our address.
When selecting a delivery time for your order, you are selecting the time you plan to request the Uber to pickup the order. Please take into account the time required to deliver the order to you from Pilsen if you are planning to have it delivered to you at a specific time.
The delivery fee for Uber delivery is determined by Uber and will be displayed to you during the checkout process on the app. You will pay the rate set by Uber for the delivery service.
Yes, we offer a pick-up option for customers who prefer to collect their treats directly from our bakery. Simply select the pick-up option when placing your order, and we'll have your treats ready for you at our location.
Unfortunately, we are unable to facilitate cancellations or modifications to orders once they have been placed. Please ensure all details are correct before finalizing your order.
Sure! Our cakes are completely customizable, we can adapt them to any food restrictions your pet may have.
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